Will help in the development of policies that :
- align with your organisation’s goals and plans
- reflect the culture of the business
- are flexible
- are easily interpreted and understood by everybody in the organisation.
And Procedures that are:
- factual, simple to understand and succinct
- written in a step-by-step style that shows people how to follow the procedure through from beginning to end
- include references or links to any related documents and forms that need to be completed when following the procedure
- in the best format for their purpose e.g. a procedure could be presented as written steps, a flow chart or a checklist.